Entertainment on Board, Entertainment Service in One Hand

To improve customer experience, especially for millennials, PT Kereta Api Indonesia (Persero) has introduced a new feature on KAI Access called Entertainment on Board (EoB).

EoB is a menu that provides various entertainment options that can be accessed through a special WiFi network during the journey. Currently, the EoB service is available on the Taksaka Train route (Gambir – Yogyakarta round trip).

KAI Vice President of Public Relations Joni Martinus said that the Entertainment on Board innovation in the KAI Access application is one of the gifts provided by KAI to customers in celebration of its 77th anniversary on September 28. KAI continues to innovate to improve services for customers.

“The presence of the Entertainment on Board feature aims to provide various entertainment options that customers can enjoy during their train journey. This Entertainment on Board feature also has the advantage that it can be accessed by customers without using internet data,” said Joni.

There are various movie titles that customers can enjoy through the Movies menu in the EoB feature. There is also a Music menu that provides playlists of domestic and international songs. In the future, the types of entertainment available on the Entertainment on Board service will continue to be developed and implemented on other train services.

Currently, the Entertainment on Board feature is only available for Android users, while the iOS version is still under development. In addition, customers must first update their KAI Access application on the Google Play Store to version 5.0.3.

To use the Entertainment on Board feature during the journey, customers must first activate airplane mode, connect to the “KITANONTON” WiFi network, open KAI Access, select the EoB menu, and customers can then enjoy the available entertainment and information.

“KAI presents various entertainment services through the KAI Access application to improve customer comfort during train journeys. This innovation is expected to provide a different experience for customers and make their journey more memorable,” concluded Joni.