Compartment Suite Train Customers Grow by 79 Percent in January–April 2026

KAI Vice President of Corporate Communication Anne Purba said that the Compartment Suite service is increasingly favored by the public who seek a travel experience with a higher level of comfort and privacy. During the January–April 2026 period, this service served 16,315 customers, an increase of 79.35 percent compared with the same period in 2025, which recorded 9,097 customers.

This growth continues the positive trend from the previous year. Throughout 2025, the Compartment Suite Train customer volume reached 42,118 customers, increasing by 47.80 percent compared with 2024, which recorded 28,496 customers.

"Current travel trends among the public are beginning to shift. Many customers want to enjoy journeys with a more comfortable atmosphere, have private space while traveling, and be able to enjoy their travel time in a more relaxed manner," she said.

Anne added that train travel is now increasingly popular because it provides a complete travel experience. Customers can witness changing landscapes throughout the journey, from vast rice fields, mountains, and urban areas to rural atmospheres passed by trains during the trip.

For some customers, these views become one of the most anticipated parts of long-distance travel. A more relaxed travel rhythm gives customers time to rest, read books, enjoy meals, work, or simply admire the scenery from the train window.

The Compartment Suite Train service comes with a private compartment concept that provides a more personal and exclusive travel space. Each cabin is designed with a modern and elegant atmosphere, equipped with ergonomic seats that can be electrically reclined up to 140 degrees, allowing customers to rest more comfortably during the journey.

The travel atmosphere is further supported by various premium facilities such as a personal entertainment system, free WiFi, USB charging ports, personal power outlets, ambient lighting, multifunction foldable tables, complimentary food and beverage services, premium pillows and blankets, as well as professional train attendant services throughout the journey.

According to Anne, the increasing number of premium service customers shows that people are now paying more attention to the quality of their travel experience. Holidays are also increasingly viewed as a time to enjoy journeys in a more relaxed way without rushing.

"Many customers want to enjoy the journey from the moment they depart. Trains provide a more comfortable and peaceful travel atmosphere, allowing customers to enjoy the scenery throughout the journey more freely," she said.

Currently, the Compartment Suite service is available on several of KAI's premium train services, including the Bima Compartment Suite Train, Argo Bromo Anggrek Compartment Suite Train, and Argo Semeru Compartment Suite Train, serving various popular routes across Java Island.

KAI encourages people who plan to travel during holiday periods to arrange their trips earlier and purchase tickets through the Access by KAI application or other official channels so that journeys can take place more comfortably and smoothly.

VP Corporate Communication KAI