622,784 Customers Served During the First Three Days of the 2026 Imlek Long Holiday
The 2026 Imlek long holiday saw high mobility. During the first three days of the period from February 13 to 15, 2026, PT Kereta Api Indonesia (Persero) served 622,784 customers across various travel routes.
On February 13, 2026, KAI served 202,105 customers with an occupancy rate of 123 percent of the capacity of 164,196 seats. On February 14, 2026, the number of customers reached 216,863, with an occupancy rate of 132 percent of the capacity of 163,974 seats. Meanwhile, on February 15, 2026, a total of 203,816 customers traveled with an occupancy rate of 123 percent of the capacity of 165,392 seats.
Occupancy rates above 100 percent were influenced by dynamic customer travel patterns, namely customers who board and alight at intermediate stations before reaching their final destinations.
As of February 16, 2026, at 11:00 a.m. WIB, ticket sales for departures from February 13 to 17, 2026, had reached 910,656 tickets out of the total 825,303 seats provided, equivalent to 110.34 percent. This figure may still increase as ticket sales continue.
The number of customers by departure date is as follows:
- February 13: 202,105 customers out of a capacity of 164,196
- February 14: 216,863 customers out of a capacity of 163,974
- February 15: 203,816 customers out of a capacity of 165,392
- February 16: 152,704 customers out of a capacity of 166,311
- February 17: 135,168 customers out of a capacity of 165,430
The ten destinations with the highest number of customers during this period include:
- Gambir Station: 56,628 customers
- Pasar Senen Station: 55,476 customers
- Yogyakarta Station: 48,415 customers
- Semarang Tawang Station: 36,251 customers
- Purwokerto Station: 30,090 customer
- Bandung Station: 29,649 customers
- Surabaya Gubeng Station: 28,863 customers
- Surabaya Pasar Turi Station: 28,409 customers
- Solo Balapan Station: 26,765 customers
- Semarang Poncol Station: 25,527 customers
Vice President of Corporate Communication KAI Anne Purba stated that train operations generally ran smoothly during the long holiday period.
“All journeys along the southern railway line of Java operated normally. On the northern line, particularly in the Daop 4 Semarang area, operational arrangements were temporarily implemented due to water overflow at several points. The situation has now gradually returned to normal,” said Anne.
There were three water accumulation points in the Daop 4 Semarang area that affected train operations on the northern line. On the Tegowanu–Brumbung section at BH 46 Km 21+9/0 and the Gubug–Tegowanu section at BH 59 Km 27+9/0, a temporary speed restriction, Taspat 60 km per hour, was imposed on both the upstream and downstream tracks.
Meanwhile, on the Karangjati–Gubug section at Km 32+5/7, the downstream track was temporarily placed under Semboyan 3 starting at 10:08 a.m. WIB. As of the latest update at 11:27 a.m. WIB, conditions had gradually recovered, with a limited speed of 20 km per hour, while the upstream track remained in normal condition.
These measures were implemented as preventive steps to ensure travel safety. Gradually, train journeys along the affected sections returned to operation in accordance with operational regulations.
“KAI apologizes for the inconvenience experienced by some customers on the northern line. We also appreciate our customers’ patience during the handling process. The infrastructure team continues to monitor water levels and conduct regular inspections to ensure the safety and smooth operation of trains traveling along the affected sections,” concluded Anne.
Customers traveling by train along the northern line are encouraged to stay updated through the KAI Contact Center 121, WhatsApp at 0811-2223-3121, or KAI 121’s official social media channels.
KAI remains committed to maintaining the safety, security, and reliability of its services amid high public mobility during the long holiday period.
VP Corporate Communication KAI